Qvantea Capital invests in leading after-sales platform Reclaimit

Qvantea Capital invests in Reclaimit, the leading provider of after-sales solutions in the Nordic market, in a growth financing round. Simon M. Lidén, Partner at Qvantea Capital, will join the board of directors alongside previous members, such as industry advisor Jim Löfgren, former CEO of Klarna in North America. Reclaimit plans to use the capital for product development and further expansion in the Nordic countries.

Reclaimit streamlines the returns, service, and claims processes for retailers and e-commerce. Service, claims, and returns are all major pain points for both retailers and consumers alike. E.g. in the U.S. alone, 3.5 billion products are returned annually. In 2020, the returns from online shopping created 5 billion tons of landfill waste and produced as much CO₂ as 3 million cars driving for one year.

As many of us have experienced firsthand as customers, the process of returning a defective electronics product or clothing that didn't fit is often lengthy and inconvenient. For retailers, returns and services are an unpredictable cost center with much manual handling and often a source of many mistakes. Reclaimit helps turn a loss generator into a value creator for retailers, both with a massive ROI but also a greatly improved customer experience. We like Reclaimit because it is tackling a large, global problem with a unique solution that has a clear, positive ROI for its customers.

Qvantea Capital will help Reclaimit further expand its market-leading position in the Nordics. “We are delighted to share our extensive experience in implementing robust growth strategies for enterprise software companies with Reclaimit. Our confidence in a successful partnership is bolstered by the expertise of the Reclaimit team and Qvantea's experience.," said Simon M. Lidén, Founding Partner at Qvantea Capital. "We were persuaded to invest in Reclaimit's after-sales platform after gaining insight into their advanced technology, highly capable team, well-defined growth trajectory, and clear vision for the future. We believe that this investment aligns with our strategic objectives and will prove to be a sound decision.”